Next Door Computer Help

The Help Desk You've Been Searching For:

Help Desk Express 

Welcome :)

 

Imagine this...

 

 

You log onto your computer and are greeted by a confusing Windows popup asking you to confirm something you don't understand. You hesitate, worried that clicking the wrong option might cause unwanted issues. Stuck, you stare at the screen, unsure how to proceed.

 

Why spend close to $100 on tech support for a simple question? Instead, email Help Desk Express with a description of the error message, and get an answer within a couple of hours. You can quickly resolve the issue and get back to your day!

 

Help Desk Express' goal is to make your life easier by handling those small, annoying tech questions. Getting answers shouldn't cost a fortune, which is why for just $25 you can submit a single ticket to Help Desk Express or you can take advantage of a three-ticket bundle. For $50 a month, you can submit up to three tickets (questions). After the month ends, you decide if you want to continue. There are no annoying automatic renewals—Help Desk Express is a "pay as you go" service.

 

  • Every Task Matters
  • Every Question Counts

 

Welcome to Your Neighborhood's Help Desk!

 

Are you facing a quick-fix tech issue that doesn't justify hiring an expensive specialist? That's where I come in. For just $25, you can submit a single ticket and receive a response within 2 business days. If you have a couple of tickets to submit, you may want to take advantage of the monthly subscription. For $50 a month, you can submit up to 3 tech questions/tickets.  

 

Enjoy the peace of mind knowing you have a tech-savvy friend ready to help when technology hiccups. If your issue requires more in-depth assistance, I can provide a quote for a detailed solution at competitive rates.

 

Let's make tech troubles a thing of the past together!

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Price Chart

Number of Tickets

Price

1 ticket

$25

1 ticket level 2 or higher

Contact us to get a quote

3 tickets (one month)

$50

What to expect

Providing great service always comes first on my list. Let's keep technical support professional and friendly at the same time.

Technology can be scary at times, but help shouldn't be =)  

Communicate Using Your Trusted Email Account

You don't need to log into a portal to submit tech support tickets. Simply send an email to my help desk, and a ticket will be automatically created with a reference number for your convenience.

Quick Response Time

Your ticket/email will be answered within 48 hours, but we aim to answer within one business day. 

Reliable Assistance

Your tech support tickets will be addressed promptly, with concise and direct responses.

Pay As You Go

You choose whether to pay for the monthly subscription—there is no automatic renewal.

Here are a few sample questions/tickets submitted to Help Desk Express

Ticket #1: How can I pair my air pods to my iPhone?

 

Ticket #2: How can I reset my Gmail account password?

 

Ticket #3: How can I install Chrome on my computer?

 

Ticket #4: Why do I need more than 1 browser?

 

Ticket #5: My printer's LED, which is usually solid green, is now flashing red. Why is that so?

 

Ticket #6: How can I add an email account to my iPhone's email app?

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Please, contact me

Send your contact info and we'll get you started with Help Desk Express!